Club Membership Rules

TERMS AND CONDITIONS

1. The Club was established primarily for the benefit of serving members of the South African Police Service. However, Club members who retire from the Service, as well as legally married spouses of deceased Club members who were married in a Civil Marriage, in terms of the Marriage Act, shall be afforded the privilege to continue their membership. A bona fide contributing member to the Club shall pay a monthly/annual membership fee which shall be revised every two (2) years at an Annual General Meeting. Membership fees are not refundable for whatever reason, and irrespective whether a member utilized the membership benefits, or not.



2. The Club is a non-profit, private Club, catering for individual members and their immediate family. (Immediate family shall include the member’s spouse, their dependant children, the member’s parents and the spouse’s parents). Club members pay an Accommodation Fee, only when a booking is confirmed. The Accommodation Fee consists of the levy charged by the Resort and a small administration fee, to cover administrative costs. In view of this exclusivity, no group bookings will be allowed. Members desiring accommodation for larger groups (birthday parties, family reunions, etc.) are requested to approach other commercial facilities.



3. Each member can book one unit for a maximum of two weeks per annum during peak season, and unlimited weeks (not units) during off peak season, subject to availability. This implies that a member cannot book more than one unit at a time, unless a single unit is not sufficient to accommodate the member’s immediate family. In such instances, the member will be permitted to book one additional unit, subject to availability.



4. All school holidays are considered peak season and the resorts’ policy is to only allow a full 7 day booking during peak season. As this directive is out of your Club’s control, the Club therefore cannot allow weekend bookings or any other split bookings during the school holidays. In the event that a Resort opts to split a week during any school holidays, the Club shall make available the split weeks to its members.



5. The Club is a non-profit private Club that caters exclusively for serving members of the Service, and membership of the Club shall therefore not be demanded as a right. Any unbecoming (unruly) or unacceptable behaviour on the part of members towards the Club (Staff - office personnel) and its properties, as well as the Resort’s personnel and their properties, shall not be tolerated. Furthermore, any accommodation booked by a member shall be for the exclusive use of the member and his/her family. The offer of such accommodation for sale or rental is strictly prohibited.
   
   Any member who transgresses any of the above provisions shall immediately be suspended from the Club, and this may result in the membership being terminated and/or criminal charges being instituted.



6. The bona fide Club member shall personally make all bookings, and the member MUST accompany the immediate family on holiday. The spouse or other family member may not make a booking on behalf of the member. The guest certificate is non-transferable and if the member is unable to fulfil the booking for any reason whatsoever, the rest of the family shall not be permitted to continue with the holiday. The guest certificate specifies the number of people occupying the unit, including children of all ages, and this must be adhered to. No overcrowding will be permitted, and members checking in and leaving thereafter is not acceptable.
   
   The Resort may refuse entry to a member who:
   1. arrives without a guest certificate,
   2. is not in possession of a valid South African ID,
   3. arrives with more than the stipulated number of guests in their party,
   4. contravenes the Resort’s Policy for any other reason.
   
   The Club will not be held responsible for any action that may be taken by the Resort, or any expenses that may be incurred by the member or the Resort itself.



7. The Resort’s policy regarding conduct and behaviour must always be adhered to, and any unbecoming/unruly or unacceptable behaviour on the part of members or their family may result in the Resort evicting the member and his family and also prohibiting future entry to the Resort as per the Resort’s policy. This may also result in possible suspension/termination of the member’s membership to the Club.



8. A member who requests accommodation for a certain number of guests will be allocated a unit that consists of a certain number of bedrooms to accommodate all his/her guests. The allocation of the type of unit or its features are at the discretion of the Resort. Members should please contact the resort prior to arrival regarding its location, facilities, activities, parking, breakage deposit, etc.



9. Members who make any bookings (excluding Specials) shall make full payment within 30 days from date of booking, unless otherwise arranged. All other bookings that may be offered as Specials/Bonus Breaks shall be paid in full strictly within the time limit so specified. This accommodation fee is paid to the Resort in the form of a levy, in order to confirm the booking.



10. All cancellations for local holidays must be in writing at least 21 days prior to occupation. A booking may only be cancelled on a shorter notice period as a result of an instruction from the National Commissioner or other delegated commander to the effect that the vacation leave of a member has been cancelled, or if the member is unable to travel because of ill-health, in which event, a medical certificate which is dated prior to the date of arrival at the Resort, must be produced at the time of cancellation of the booking. In view of the accommodation fee being held by the Resort, the Club will not be in a position to offer a refund. Members will be offered a credit for their cancelled booking, and they are urged to use this credit for a future booking.



11. For International bookings and cruises, Email [email protected] or Tel: 031 717 7592 and ask for an International Holiday Consultant. Off Beat Holiday Club members pay a discounted price for international bookings and cruises. All cancellations for international holidays and cruises must be in writing at least 28 days prior to occupation and is subject to a cancellation fee for each booking cancelled.
    
    In view of the accommodation fee of the international bookings or cruises being held by the International Resort or cruise liner, the Club will not be in a position to offer a refund. Subject to the Resort / Cruise Liner policies, if members are offered a credit, they are urged to use the credit for a future booking.



12. RESERVATION PROCEDURE: Contact our Reservation Consultants in Pretoria on: Tel: 012 349 2277 or Email: [email protected]. The earlier you book, the greater your choice. School Holidays are always full seven-day weeks and like public holidays, are always in demand. The Club works on a first come, first served basis, irrespective of rank. All members of the Club are deemed equal and will, as such, enjoy similar preference as far as holiday bookings are concerned.



13. Bookings open 53 weeks prior to the date of a holiday and members are encouraged to book timeously in order to avoid any disappointment.



14. Resort lists and membership enquiries are dealt with by our Administration Office: Tel: 012 349 1433 or Email: [email protected] / [email protected] / [email protected].

Maj.Gen (rtd)
CHIEF EXECUTIVE OFFICER
G PILLAY
2026/09/01